Patient Info

Patient Information

Everything You Need to Know

Welcome to Mentone Smiles, where we treat every patient like family. We are committed to making your dental experience comfortable, transparent, and easy to navigate. This page provides all the essential information you need, from your first visit to understanding our payment options.

New Patients

Starting Your Journey

We look forward to welcoming you! To ensure your first visit is smooth and productive, please arrive a few minutes early to complete any necessary paperwork. Your first appointment will typically include a comprehensive Routine Examination with one of our experienced clinicians, which may include digital X-rays and a scale-and-clean dental cleaning. This allows us to fully assess your current oral health, discuss your goals, and establish a personalised care plan.
Dentist near Melbourne

Ready to start? Book Your Routine Examination Online Today

Fees and Payment Options

We believe in upfront, transparent pricing. The cost of your treatment will always be discussed and agreed upon with you before any work begins.

Payment Methods

We accept all major credit cards (Visa, MasterCard), EFTPOS, and cash payments. Payment is required at the time of service.

Health Insurance & HICAPS

We provide on-the-spot claims through HICAPS, so you only pay any applicable gap. Please bring your physical or digital health fund card to your visit.

Understanding Our Pricing

For transparency, we list indicative prices for common services. Exact costs are confirmed after a full clinical assessment.

Practice Policies

Cancellation Policy

We reserve time specifically for you and ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Failure to provide adequate notice may result in a cancellation fee being applied.

Privacy Policy

We reserve time specifically for you and ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Failure to provide adequate notice may result in a cancellation fee being applied.

Emergency Information

If you are experiencing severe pain, bleeding, or dental trauma, please visit our Emergency Dental Care page for first steps and contact information.

Ready to Secure Your Appointment?

We are committed to delivering the highest standard of dental care in a welcoming environment.
Appointments can be booked easily online or by calling us on 03 9583 4888.

Experienced Dental Team

More than 20 years of combined dental experience, with a strong commitment to continuing education and evidence-based care

Dr. John Gornall

Principal Dentist

Dr. Yasmin Ardebili

Principal Dentist

Dr. Luciana Mizukami

Dentist

Tanja Jovanov

Receptionist

Special Offers to Keep Your Smile Healthy & Bright!

New Patient Check-Up – $199.50